Purchase and Return Policies

Date of entry into force: 28-8-2023

These Conditions of Sale and Return Policy ("Conditions") apply to the purchase of digital services provided by Gestion Vivienda Vacacional LLC ("we", "our" or "the Company"), in accordance with the laws of sale and current consumption in Wyoming, United States.

Purchase of Digital Services:

  1. Description of Services: We describe in detail the digital services that we offer on our website.

  2. Product selection : we will help you choose the product that best suits your needs.
  3. Contract signing : in the event that you choose to work with us, we will send you a draft contract with its conditions. By entering into a contract, you agree to the specifications and features described.
  4. Payment: The prices of our digital services are clearly indicated on our website. We accept payment methods specified on our site. The transaction is processed securely (transfer, card or Paypal). The data referring to how to make the monthly/quarterly payments are added to the contract.

  5. Confirmation: After making a contract, you will receive an email confirmation with the details of the contract.

Return policy:

  1. Refunds: Since we offer digital, non-physical services, our refund policy is governed as follows:

    to. Time-limited refunds: If you are not satisfied with our digital services, you can request a contract void within 7 days of signing the contract.
    b. Exceptions: We do not offer contract cancellation after a reservation is in progress or is confirmed at a future date.
  1. Refund Process: To request a refund, please email us at [contact email] with the details of your purchase and the reason for the refund request.

  2. Cancellation of Services: You can cancel future services at any time. In this case, the contract is for 1 calendar year and you must notify us sufficiently in advance to block reservations from the date of 1 calendar year. Thus, no damage would be generated by any of the parties. However, services that are underway or planned with confirmation will not be cancelled.

Changes to the Conditions:

We reserve the right to modify these Conditions of Sale and Return Policy at any time. Changes will be effective after posting on our website. Users are deemed to accept the changes by continuing to use our services after the modification.

Contact:

If you have questions or concerns about these Conditions of Sale and Return Policy, you can contact us at info@gestionviviendavacacional.com.